PAIA Manual

1. Introduction

The Promotion of Access to Information Act gives effect to the constitutional right of access to information held by private bodies. This manual outlines how to request access to information from Marema Consulting.

2. Company Details

Marema Consulting (Pty) Ltd Office no. 555, 5th Floor, 288 on Kent, 288 Kent Avenue, Ferndale, Randburg, Gauteng, 2194 Phone: +27 10 500 9477 Email: info@maremaconsulting.co.za

3. Information Officer

The Information Officer is responsible for ensuring compliance with PAIA and handling information requests. Information Officer: Director (Marema Consulting) Email: info@maremaconsulting.co.za

4. Guide on How to Use PAIA

A guide on how to exercise rights under PAIA is available from the Information Regulator at https://www.justice.gov.za/inforeg/

5. Records Available Without Request

The following records may be available without a formal request:

• Website content
• Marketing materials
• Service information

6. Records Held by the Company

Company Records: Registration documents, financial records, tax records. Operational Records: Client agreements, proposals and reports, internal policies and procedures. Employee Records (if applicable): Employment contracts, HR policies.

7. Request Procedure

To request access to records:

• Submit a written request to the Information Officer
• Clearly describe the record you are requesting
• Provide proof of identity
• Pay any applicable request fees (if required)

8. Grounds for Refusal

Access to information may be refused where:

• It involves personal information of third parties
• It is confidential or commercially sensitive
• It is legally privileged

9. Remedies Available

If your request is denied, you may:

• Lodge a complaint with the Information Regulator
• Approach a court of law

10. Availability of the Manual

This PAIA Manual is available on the Marema Consulting website and upon request from the company.